Onsite Operations Lead (in training) - Seattle Region / Multi-Site

• Conduct regular site walkthroughs, inspections, and service checks to ensure standards are met.
• Serve as an on-site point of contact for assigned clients and help resolve service concerns quickly.
• Ensure service delivery aligns with client expectations and Acme quality standards.
• Support new client onboarding and startup performance to ensure smooth transitions.

• Train, coach, and support janitorial team members onsite to build consistent performance.
• Assist with recruiting, interviewing, and onboarding new team members as needed.
• Help ensure a steady pipeline of trained employees ready for placement across multiple job sites.
• Provide follow-up support after training to maintain quality and accountability.

• Monitor inventory levels at client sites and ensure supplies and consumables are stocked.
• Coordinate ordering, tracking, and restocking of janitorial supplies and equipment.
• Identify and address equipment needs, repairs, maintenance, or replacements.
• Maintain accurate documentation of inventory usage and site readiness.

• Step in to support occasional cleaning or special projects during staffing shortages or periods of high demand.
• Assist with scheduling coordination and operational follow-ups in collaboration with management.
• Maintain organized records of inspections, training sessions, coaching, and client communications.

• Prefer active, onsite work over being behind a desk.
• Can lead by example and hold teams accountable in a respectful, professional way.
• Communicate clearly with both clients and frontline employees.
• Stay organized while managing multiple locations and priorities.
• Are resourceful, proactive, and solution-oriented.
• Are comfortable driving between sites regularly throughout the day.

• Valid driver’s license and reliable transportation (daily travel is essential).
• 2+ years of experience in operations, facilities, janitorial supervision, or a similar field-based leadership role.
• Ability to train others and correct performance issues in a supportive, direct way.
• Strong time management and ability to work independently in the field.
• Ability to lift and carry supplies/equipment as needed.

• Experience in commercial janitorial operations or facilities services.
• Experience in onboarding staff, training teams, or supporting recruiting efforts.
• Familiarity with inventory management and ordering processes.
• Experience supporting multiple job sites or locations.

• Field-based position supporting customer sites across the greater Seattle region.
• Primary base at Acme HQ in Federal Way, with frequent travel to client locations.
• Standard schedule is Monday–Friday; weekends/evenings may be required occasionally for projects, training, urgent needs, or onsite support.

• Paid Bi-Weekly (26 pay periods/year)
• Paid Holidays: Memorial Day, Labor Day, July 4th, Thanksgiving, Christmas Day, New Year’s Day

We actively seek a diverse pool of candidates from a variety of backgrounds, and multicultural candidates are encouraged to apply. We are an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably discharged veteran or military status. All applicants are carefully screened and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, we do not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program. You must be able to pass a drug screening and criminal background check.